{"id":10192,"date":"2025-08-28T07:48:19","date_gmt":"2025-08-28T07:48:19","guid":{"rendered":"https:\/\/zig.nl\/?p=10192"},"modified":"2025-08-28T11:17:07","modified_gmt":"2025-08-28T11:17:07","slug":"de-leeuw-van-putten-over-het-crm-we-helpen-onze-huurders-nu-sneller-en-persoonlijker","status":"publish","type":"post","link":"https:\/\/www.zig.eu\/nl\/2025\/08\/28\/de-leeuw-van-putten-over-het-crm-we-helpen-onze-huurders-nu-sneller-en-persoonlijker\/","title":{"rendered":"De Leeuw van Putten over het CRM: \u201cWe helpen onze huurders nu sneller \u00e9n persoonlijker\u201d"},"content":{"rendered":"

De Leeuw van Putten over het CRM: \u201cWe helpen onze huurders nu sneller \u00e9n persoonlijker\u201d<\/h1><\/div>

Woningcorporatie De Leeuw van Putten heeft onlangs de overstap gemaakt naar het vernieuwde CRM. Beleidsmedewerker Robert Geertsma vertelt hoe het nieuwe systeem het dagelijkse werk makkelijker maakt en het klantcontact persoonlijker.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
\t\t\tWe hebben nu sneller een volledig klantbeeld. Daardoor kunnen we vragen directer en persoonlijker afhandelen.\u201d<\/div><\/div>
Robert Geertsma van De Leeuw van Putten<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div>

Alles overzichtelijk bij elkaar<\/h3><\/div>

Waar medewerkers vroeger veel tijd kwijt waren aan het zoeken van informatie, staat nu alles overzichtelijk op \u00e9\u00e9n plek. Eerdere contactmomenten, lopende vragen of verzoeken: het is allemaal direct inzichtelijk. Dat scheelt niet alleen tijd, maar zorgt er ook voor dat huurders sneller en beter geholpen worden.<\/p>\n

De Leeuw van Putten was onderdeel van de pilotgroep voor de overstap van het oude KVS naar het vernieuwde CRM. Samen met Zig werd gekeken naar processen, wensen en inrichting. Medewerkers werden vroeg betrokken.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Beoordeeld met een 8 en vertrouwen in de doorontwikkeling<\/h3><\/div>

\u201cWij geven het CRM van Zig een 8,\u201d zegt Robert. <\/p>\n<\/div>

<\/i><\/div><\/div>
Omdat het gebruiksvriendelijk is, omdat we sneller toegang hebben tot informatie, en omdat het gewoon beter werkt dan wat we hadden.\u201d<\/div><\/div><\/div><\/div><\/div>
<\/i><\/i>Lees het volledige klantverhaal<\/span><\/a><\/div><\/div><\/div>
<\/i>

Beoordeling<\/h2><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":10171,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws"],"yoast_head":"\nDe Leeuw van Putten over het CRM: \u201cWe helpen onze huurders nu sneller \u00e9n persoonlijker\u201d - Zig<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zig.eu\/nl\/2025\/08\/28\/de-leeuw-van-putten-over-het-crm-we-helpen-onze-huurders-nu-sneller-en-persoonlijker\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De Leeuw van Putten over het CRM: \u201cWe helpen onze huurders nu sneller \u00e9n persoonlijker\u201d - 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